Care Home Group in Nottinghamshire
Moorfields were appointed as administrators over a group of six companies operating eight residential care homes across the Nottingham area.
The group provided specialist care for adults with mental health issues and learning difficulties, employing over 250 staff and supporting more than 70 service users. The companies had a secured creditor owed in excess of £12 million.
Objectives
- Take control of all homes and safeguard service users to preserve going concern value
- Continue trading with the support of specialist care agents
- Retain and oversee the head office function to facilitate operational payments
- Complete a sale of the homes within six months of appointment
- Assume control of company bank accounts, including service user personal funds, and transition to administration accounts
- Value, recover and dispose of assets not required for ongoing trade
- Assess the homes against CQC and local authority requirements and address issues cost-effectively
- Review staffing levels and wage structures, reduce agency staff, and implement changes while maintaining CQC compliance
Moorfields’ Actions
- Assumed control and carried out full health and safety reviews across all homes
- Appointed a specialist care management agent to oversee operational services
- Immediately reassured staff, service users and families that services would continue without disruption
- Invested in staff training to maintain safety and service quality
- Worked alongside the existing head office and liaised with suppliers to ensure continued support and trade continuity
- Appointed an HR specialist consultant to address staff retention, disciplinaries, and restructure management
- Maintained open dialogue with local authorities and the CQC to maximise referrals and secure future income streams
Results
- Continued and profitable trading with a projected EBITDA of over £1.5 million
- Service user numbers maintained at over 70 throughout the process
- Significant reduction in agency staff costs, leading to lower staff turnover and a more stable care environment
